Secure Booking Policy
Thank you for choosing Head Candy. We appreciate your trust in us and look forward to providing you with the best service possible. To ensure that our clients are serious about their appointments and to avoid last-minute cancellations and no-shows, we have implemented a deposit policy. The policy is as follows:
For all appointments, we require a deposit to be made at the time of booking. The deposit amount will be a percentage of the total cost of the service or a fixed amount as determined by the service being booked. The deposit amount will be communicated to you at the time of booking and will be included in your total service cost.
The deposit can be made using a credit or debit card and will be securely processed through our payment system. The deposit amount will be applied to the total cost of the service on the day of the appointment. If you need to cancel or reschedule your appointment, we require a minimum of 48 hours’ notice. If you provide the required notice, your deposit will be fully refunded. If you cancel or reschedule your appointment with less than 48 hours’ notice or if you do not show up for your appointment, your deposit will be forfeited.
We understand that unforeseen circumstances may arise, and we will make every effort to work with you to reschedule your appointment. However, please note that our deposit policy helps us to ensure that we can accommodate all our clients and maintain a consistent level of service.
We appreciate your understanding and cooperation with our deposit policy. If you have any questions or concerns, please do not hesitate to contact us. We look forward to providing you with exceptional service.